Policies and Procedures

Policy


It is the policy of Pineview Commons to offer limited visitation according to The New York State Department of Health (DOH) guidelines to maintain the safety and well-being of our residents.

Procedure

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Visitation will take place outside or in areas designated for visiting inside the facility.  Please call 24 hours in advance of a planned visit to accommodations can be made.  No more than 10% of the resident census shall have visitors at any one time. Only 2 visitors will be allowed per residents at any time. Visitors under the age of 18 must be accompanied by an adult 18 years of age or older.

N

Visitation will be paused if Pineview Commons has an increase in the number of residents or staff with a confirmed positive COVID-19 diagnosis. If visitation is paused due to the above, residents will be notified in person and family members will be notified by phone.

N

Visitation will generally take place during the day Monday – Friday.  The hours will be flexible and weekend/evening visits held when possible.  Visits must be scheduled 24 hours in advance by contacting Pineview Commons Resident/Family Services Coordinator – Tanya Semczuk at 518-762-5488 x 110 Monday – Friday between 8:00 a.m. – 4:00 p.mVisitation will generally take place during the day Monday – Friday.  The hours will be flexible and weekend/evening visits held when possible.  Visits must be scheduled 24 hours in advance by contacting Pineview Commons Resident/Family Services Coordinator – Tanya Semczuk at 518-762-5488 x 110 Monday – Friday between 8:00 a.m. – 4:00 p.m.

N

When visiting you must enter the side entrance that directly faces Melcher Street.  You cannot enter the building through the front door unless previously arranged when you call to schedule the visit.  A staff member will meet you there to complete the screening process with you. If a visitor has a temperature of over 100 degrees Fahrenheit, screens positive for any signs or symptoms of COVID-19 or doesn’t pass the screening questions, visitation will be denied.

N

During visitation, you must maintain social distancing (6 feet apart) and wear a mask throughout the entire visit. If you do not have an appropriate face covering Pineview Commons will provide you with a mask. During visitation the facility must maintain social distancing so we ask that you not touch, hug, and kiss your loved one, no eating or drinking during the visit, also no pets allowed.

N

Pineview Commons provides hand sanitizer to use before and after your visit. Areas, where visitors and residents meet, will be appropriately disinfected between each visit using EPA approved disinfectant by staff.

N

If Pineview Commons fails to comply with the above requirements the facility must halt visitations and inform DOH so please follow all visiting protocol as listed.  The Department of Health can halt visitation at the facility at any time due to community or facility spread of infection or if the DOH identifies that the facility has failed to comply with requirements of the visitation guidelines.

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In summary, Department of Health has issued the above guidelines to restart limited visitations. They also reserve the right to restrict visitation at any point.

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Failure to follow these guidelines may result in restriction or revocation of visitations.

Window visits will remain available on a limited basis. These visits must also be scheduled and family members are asked to refrain from showing up to a resident’s bedroom window to visit unannounced. This is a violation of facility and Department of Health policies. All visits must be supervised by a staff member, therefore must be scheduled. Window visit are to be scheduled through the Activities Department at 518-762-5488 x 104.